Contact the LinkedIn Sales Navigator support to resolve the issue. Why am I unable to sign in to LinkedIn with Safari? Answer:ĭynamics 365 doesn't own the sign in of users from the LinkedIn Sales Navigator solution. Contact LinkedIn Sales Navigator support to resolve the issue. The error is from the LinkedIn Sales Navigator application. Why am I unable to sync a Dynamics 365 organization with LinkedIn Sales Navigator on the Admin tab? I get an error message saying that the start of the sync has failed. This will have no effect on your current solution (version 2.x). Why hasn't my LinkedIn Sales Navigator solution been upgraded from version 2.x to 3.x? Answer:īecause there's no change to functionality in version 3.x, we aren't upgrading. More information: Enable Sales Navigator CRM Sync & Activity Writeback for Microsoft Dynamics 365 Sales However, writeback of InMails, Messages, and Smart Links from Sales Navigator to Dynamics 365 Sales is supported. No, you can't import leads or accounts from Sales Navigator to Dynamics 365 Sales through CRM Sync. Removing or adding fields from the Contact Details pane isn't supported.Ĭan I import leads or accounts into Dynamics 365 Sales through CRM Sync? Answer: Why am I unable to remove or add fields to a contact through the Contact Details side pane after selecting nodes in the org chart? Answer: The org chart displays only the pictures that are stored in Dynamics 365 for contact records. Why am I unable to sync or load photos of my contacts from LinkedIn to the org chart? Answer:Ĭurrently, we don't support syncing or loading contact profile pictures from LinkedIn to the org chart. Administrator must integrate the solution with your sales professional app and add the controls to forms. Yes, the LinkedIn Sales Navigator solution is available for Dynamics 365 Sales Professional. Is the LinkedIn Sales Navigator solution available for Dynamics 365 Sales Professional? Answer:
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